FAQ
Frequently asked questions about 1LD products and services
- What are stacks / What is the Stacks plugin?
- IG Connect: Wrong account linked / Insufficient developer role error
- Why don't we offer phone support?
- Siphon: Email Troubleshooting
- Stack / Theme Version Compatibility
- Quick Editor Admin: Can't Save
- Live Search: Unwanted words from the page design showing up in the descriptions
- Issue / bug with specific browser or device.
- Need help installing a stack.
- Problem at checkout or when trying to make a purchase.
- Contact 1LD Support or submit a support ticket.
- Pre-purchase question about a stack / theme.
- Need help setting up stack / theme.
- Can't find answer to my question in the tutorials.
- Report an error on 1LD's website.
- Having an issue with a theme.
- Stack does not work.
- Download / Receive a purchased product.
- Can I get a refund?